Shipping Rates & Delivery
Processing Times
**UPDATE 14th FEB 2024**
Blessed Lenten Season, dear friends! Due to the high volume of orders, current processing times are approximately 4-5 weeks for each order. All veils are made in our home studio when each order comes in. Thank you for your patience and understanding!
Ave Maria,
Jane & Simon
All chapel veils (with the exception of the Calais-Caudry French Mantillas) are handmade in my home upon receiving each order. I endeavour to work as efficiently and carefully as I can to get it to you - thank you for your patience and understanding!
Shipping Rates
We offer domestic and worldwide shipping! All shipping rates are a flat rate depending on your location and region. Please refer to this table below for a summary of the current rates:
| ZONE | STANDARD ($AUD) | DHL EXPRESS ($AUD) |
| Australian Local & Domestic | $12.00 | $15.00 |
| New Zealand | $18.00 | $56.00 |
| North America | $22.00 | $65.00 |
| United Kingdom | $28.00 | $86.00 |
| Europe | $28.00 | $110.00 |
| Asia Pacific | $20.00 | $56.00 |
| Rest of the World | $40.00 flat rate | - |
- Australia, New Zealand and North America: orders over $50 AUD
- Rest of the world: orders over $150 AUD
Delivery Times
Filia Dei Veils offers shipping locally and anywhere in the world! Some places may be subject to postal restrictions due to Covid or carrier limitations but we will try our best to reach you! If you have trouble or have any queries, please drop me a message here.- Australia: up to 5 business days within NSW and 4-8 business days for interstate orders.
- Asia Pacific: 5-12 business days
- United Kingdom: 6-15 business days
- North America: 6-15 business days
- Europe: 10 - 20 business days
Custom and Import Taxes
International orders may be subject to various import duties and taxes (including VAT for countries in Europe) upon arrival in your country. At present, these duties/taxes are not included in the shipping costs as shown at checkout.
Filia Dei Veils is not responsible for these charges if they are applied, and will be the responsibility of the buyer.