Refund policy

Returns, Refunds and Exchanges

Your satisfaction with your veil purchase is very important to us. If you have an issue with your order upon its arrival, please contact us within 14 days of receiving your delivery and I will be glad to offer a solution to your issue, whether it be return, exchange, or a full/partial refund.
Contact me within: 14 days of delivery
Dispatch items back within: 21 days of delivery

Conditions of return

Buyers will be generally be responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. However, I am always happy to negotiate a good solution for both parties.